Vacancy: Apprentice IT Engineer

We have an exciting opportunity for a successful candidate to join our dynamic, fast growing IT Services Team. 
​
Responsibilities & Duties
Answer the incoming support phone, logging and updating all tickets in our online ticket system
Resolution of 1st line support tickets
Escalation to 1st and 2nd line team

Personal Qualities
Enthusiastic
Ambitious
Desire to learn in a fast-paced environment
Team player

Qualifications
5 GCSE's, grade A*-C, including Maths & English.

Training and mentoring will be provided.

Competitive salary (based on qualifications & experience) & workplace pension.

To apply please send a covering email, CV and current salary to: jwoliter@ashgatesit.co.uk