Service Desk Update & Remote Working

We would like to reassure you that Ashgates IT is fully functioning in this difficult time. Whilst the health and safety of our staff, clients and the community is our utmost priority, we have taken the necessary steps to ensure that our services remain uninterrupted. Whilst 96% of our Staff are working from home our office reception is staffed on a daily basis from 9am to 5pm for the purpose of diverting calls to the relevant member of staff’s mobile. We are all contactable by email as normal, the most efficient way to reach us, as always is via support@ashgatesit.co.uk - this ensures we can get the right person to you as soon as possible.

Remote Working
In the last couple of weeks we have received an unprecedented number of calls requesting remote access enablement, we're pleased to say those early requesters were set up rather swiftly and we were able to assist our users to keep operating wherever they are able to connect from

If you require any further assistance in getting set up for remote working or if you have any requests to make your remote working more efficient or comfortable please do not hesitate to get in touch with us.

If you need to discuss any aspect of your business continuity plans or have concerns regarding security of remote workers, please get in touch.

support@ashgatesit.co.uk