Our Remote IT Support Package offers cost-effective, yet unlimited Remote Support. Our package gives a fixed price per user, on a monthly basis so you know exactly what your remote support costs will be, so you can budget appropriately.
This package covers unlimited remote support for users, covering Desktops, Laptops, Servers and Networks. Users can get in touch via our Helpdesk.
Our Technicians will use industry leading remote access solutions to assist and in most cases resolve issues without even having to visit your office.
If your issue does require an onsite visit, you will benefit from our pre-defined discounted rates
This package covers unlimited remote support for users, covering Desktops, Laptops, Servers and Networks. Users can get in touch via our Helpdesk.
Our Technicians will use industry leading remote access solutions to assist and in most cases resolve issues without even having to visit your office.
If your issue does require an onsite visit, you will benefit from our pre-defined discounted rates
Key Benefits
Responsive Phone, Email & Remote support
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Support hours:
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24/7 Monitoring & Alerts
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Additional Benefits
- Guaranteed out of hours support available in advance
- Preventative Maintenance
- High rate of same day resolution
- On demand Consultancy & advice
- Discounted rates on other services
