T: 01332 380691
Ashgates IT - Managed IT Services based in Derby | IT Services & Support
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Remote Support

Our Remote IT Support Package offers cost-effective, yet unlimited Remote Support. Our package gives a fixed price per user, on a monthly basis so you know exactly what your remote support costs will be, so you can budget appropriately.

This package covers unlimited remote support for users, covering Desktops, Laptops, Servers and Networks. Users can get in touch via our 
Helpdesk. 

Our Technicians will use industry leading remote access solutions to assist and in most cases resolve issues without even having to visit your office.

If your issue does require an onsite visit, you will benefit from our pre-defined discounted rates

Key Benefits

Responsive Phone, Email & Remote support

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​Support hours:
​Mon-Fri 08:00-17:30

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​24/7 Monitoring & Alerts

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Additional Benefits

  • Guaranteed out of hours support available in advance
  • Preventative Maintenance​
  • High rate of same day resolution
  • On demand Consultancy & advice
  • Discounted rates on other services

Book your FREE IT review now: 01332 380691

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​© Ashgates IT Ltd Copyright 2021. ​All rights reserved.
Company Reg: 10647697
5 Prospect Place, Millennium Way, Pride Park, Derby, DE24 8HG
Tel: 01332 380691 | info@ashgatesit.co.uk
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