Ashgates IT have passed their Cyber Essentials Certification! As a Managed Services Provider we take our Cyber Security very seriously. In addition we are able to guide businesses through the preparation and certification, so getting certified was a no brainer!
We do not provide just a tick box exercise but instead aim to focus the ethos of your business with Cyber Security at the forefront. Cyber Essentials is a Government backed scheme, helping organisations improve their defences & demonstrate publically, their commitment to Cyber Security.
Having reviewed our own policies, procedures and defences it is great to know that we not only comply but also exceed the requirements in many areas.
If you would like to see how Cyber Essentials can benefit your business, working to secure your customers data and demonstrate your commitment to Cyber Security, please get in touch and for more information see our Cyber Essentials page.
With the festive period coming up, we can confirm our Support Helpdesk hours are:
Mon 24 December: 08:00 - 17:30 (as normal)
Tue 25 December: Closed
Wed 26 December: Closed
Thu 27 December: 09:00 - 15:00
Fri 28 December: 09:00 - 15:00
Mon 31 December: 09:00 - 15:00
Tue 1 January: Closed
Wed 2 January onwards: 08:00 - 17:30 (as normal)
Office 365 users taking advantage of Multi Factor Authentication have today been hit by issues with the service, meaning some have been unable to login to the service.
Issues were first reported at 04:39 this morning and are still ongoing.
The latest Microsoft Status updates suggest user have also been having issues with the self-service password resets facility.
As problems continue over 14 hours later, the latest Microsoft status bulletin, suggests some light at the end of the tunnel - "We've applied some addition mitigation actions to implement some relief in the environment and have observed that a subset of authentication requests are completing successfully."
We are delighted to have been named in the Three Best Rated IT Services in Derby!
The Three Best Rated team reviews businesses in local areas under each sector, using their 50-Point Inspection which includes everything from checking reputation, history, complaints, ratings, satisfaction, nearness, trust, cost and general excellence.
It is fantastic to be listed in such a recognised directory of the best rated businesses in the UK and above all ratings are completely independent, we have no input in the listings other than delivering IT Services to our core values:
We care for our clients infrastructure and data just as much as we care for our own.
Key to our ethos is to ensure we go above and beyond to ensure our clients have the best possible experience using our services.
Our recommendations and solutions are designed, managed and led by a technical expert and not a salesperson. Unlike other providers where a salesperson's promises can get lost in translation to their technical team.
Our team are great blend of technical experts, with great people skills. We develop strong, long lasting relationships with our clients.
What is it?
Firstly, Multi-Factor Authentication (MFA) must not be confused with Multi-Step Authentication. I'll explain the differences below:
Multi-Factor Authentication (MFA) is the process of authenticating account access, with factors from two or more of the following categories:
Something You Know: Username, Password, PIN number or answers to security questions
Something You Have: Smartphone, one-time passcode or Smart Card / Token
Something You Are: Biometrics, like your fingerprint, facial recognition, retina scanning or voice recognition.
Multi-Step Authentication (MSA) is the process of using more than one or more steps to authenticate account access, however the steps come from within the same category above. For example your account may currently require a username, a password and an answer to a security question all of which are Something You Know.
Securing your accounts
Whereas MSA may seem like it provides a double layer of security, the reality is all 3 of those factors of authentication come from the same source (knowledge). A malicious party could gain access to your credentials or compromise them through brute force without needing to get past any other form of security check.
With MFA enabled in the case above, a malicious party would also need access to the other factor, for example the passcode sent to your mobile device or your fingerprint to access your account and there lies the vast improvement in the security of your account by enabling MFA on your accounts.
If you wish to discuss how you can help secure your accounts from email and smartphones to Windows logins, get in touch today.